:root{--accent:#1cc478;--accent-ink:#08734a;--accent-strong:#1cab6b;--accent-soft:#b2ebd1;--accent-tint:#e8f5ed;--accent-wash:#ebfaf3;--warm:#f6f3ee;--warm-deep:#f1ede4;--muted:#5f6c76;--line:#e8e4d8}
body.consumer-experience{background:var(--warm);color:var(--navy);font-size:14px}.consumer-experience [hidden]{display:none!important}.consumer-header{max-width:1120px;height:90px;margin:auto;padding:0 32px;display:flex;align-items:center;justify-content:space-between}.brand-link{display:flex;align-items:center;gap:11px;padding:0;text-align:left}.brand-link img{width:64px;height:auto}.brand-link>span{font-size:10px;line-height:1.35;font-weight:650;border-left:1px solid #c9c5bc;padding-left:10px}.header-tools{display:flex;gap:14px;align-items:center}.help-orb{border:1px solid #d6d1c4;border-radius:50%;width:35px;height:35px;font:650 17px RedHat,sans-serif}.preview-trigger{font-size:11px;color:#5f6c76}.preview-trigger span{margin-left:5px}.experience-switch{display:flex;justify-content:center;gap:3px;margin:0 auto 28px;width:max-content;border-radius:30px;background:#eae6de;padding:4px}.experience-switch button{padding:9px 19px;border-radius:24px;font-size:11px;font-weight:650;color:#68685f}.experience-switch button[aria-pressed=true]{background:white;color:var(--navy);box-shadow:0 2px 6px #13243b0a}.repair-home{max-width:1056px;margin:auto;display:grid;grid-template-columns:minmax(0,1.65fr) minmax(0,1fr);gap:23px;padding-bottom:120px}.identity-row{grid-column:1/-1}.home-vehicle{display:flex;align-items:center;gap:17px;text-align:left;padding:0}.proper-plate{display:inline-flex;align-items:center;overflow:hidden;border:2px solid #1a1a1a;border-radius:5px;background:#f7d117;color:#1a1a1a;font:750 24px/1.2 ui-monospace,'Segoe UI Mono',Consolas,monospace;white-space:nowrap;letter-spacing:.5px;box-shadow:inset 0 0 0 1px #fff5}.proper-plate>span:last-child{padding:6px 9px}.proper-plate .plate-band{align-self:stretch;width:22px;display:grid;place-items:end center;padding-bottom:6px;color:white;background:#003399;font:700 8px Arial,sans-serif;letter-spacing:.2px}.vehicle-caption strong{display:block;font-size:13px;font-weight:650}.vehicle-caption small{display:block;font-size:10px;color:#6f6a58;margin-top:5px}.vehicle-arrow{margin-left:8px;color:#6f6a58}.home-feature{width:auto;margin:0;padding:31px 31px 25px;border-radius:25px;border:1px solid #e8e4d8;box-shadow:0 6px 24px #0c244804;display:grid;grid-template-columns:minmax(0,1fr) 180px;gap:0 8px;overflow:hidden;align-self:start;z-index:1}.feature-top{grid-column:1/-1;display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:30px}.status-label{font-size:11px;font-weight:650;color:var(--accent-ink);gap:9px}.status-label:before{background:var(--accent);width:7px;height:7px;animation:home-beacon 2.8s ease-in-out infinite}.journey-link{font-size:11px;color:#6f6a58}.journey-link span{margin-left:8px}.feature-copy{grid-column:1;grid-row:2;position:relative;z-index:2;align-self:center}.chapter-caption{display:block;font-size:9px;letter-spacing:1.4px;color:#6f6a58;margin-bottom:13px}.home-feature h1{font-size:39px;letter-spacing:-1.45px;font-weight:650;line-height:1.08;max-width:400px;white-space:pre-line}.feature-copy>p{font-size:13px;line-height:1.7;color:#5f6c76;margin-top:16px;max-width:350px}.stage-art{grid-column:2;grid-row:2;height:210px;position:relative;display:grid;place-items:center;align-self:center;isolation:isolate}.stage-art:before{content:'';width:175px;height:175px;position:absolute;background:var(--accent-wash);border-radius:50%;z-index:-1;animation:object-halo 7s ease-in-out infinite}.stage-progress{grid-column:1/-1;margin:30px 0 20px;gap:5px}.stage-progress i{height:3px;background:#eeeae3}.stage-progress i.done{background:var(--accent-soft)}.stage-progress i.current{background:var(--accent);animation:stage-breathe 2.7s ease-in-out infinite}.home-feature #keyInfo,.home-feature #personInfo,.home-feature .feature-action,.feature-next,.card-footer{grid-column:1/-1}.home-feature #detailInfo,.home-feature #addressContext{display:none!important}.home-feature .key-info{background:var(--warm);border-radius:13px;margin-bottom:17px;padding:16px}.key-info small{font-size:10px;color:#6f6a58}.key-info strong{font-size:25px}.key-info .secondary-value strong{font-size:15px}.key-info .secondary-value{border-color:#ded9cd}.feature-action{border-radius:13px;min-height:50px;font-size:12px;background:var(--navy);margin-top:0}.feature-next{margin-top:14px;font-size:11px;line-height:1.6;color:#6f6a58}.feature-next b{font-weight:650;color:#3d4c5d}.home-feature .card-footer{border-top:1px solid var(--line);padding-top:16px;margin-top:20px;font-size:9px;color:#6f6a58}.card-footer span:last-child{color:#6f6a58}.repairer-info{padding:0 0 17px;margin-bottom:18px;border-color:var(--line)}.repairer-info .person strong{font-size:13px}.repairer-info .person small{font-size:10px;color:#6f6a58}.home-aside{display:flex;flex-direction:column;gap:20px;align-self:start}.essentials-card{background:#fff;border:1px solid var(--line);border-radius:23px;padding:22px}.section-label{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:0 0 12px}.section-label h2{font-size:18px;letter-spacing:-.4px;font-weight:650}.section-label>span{font-size:8px;color:#6f6a58}.essential-row{display:flex;align-items:center;gap:12px;text-align:left;width:100%;padding:19px 0;border-bottom:1px solid var(--line)}.essential-row:last-child{border-bottom:0;padding-bottom:3px}.essential-row>span:nth-child(2){flex:1;min-width:0}.essential-row strong{display:block;font-size:11px;font-weight:650;line-height:1.4}.essential-row small{display:block;font-size:9px;color:#6f6a58;line-height:1.5;margin-top:5px}.essential-icon,.essential-image{display:grid;place-items:center;flex:none;height:38px;width:38px;border-radius:12px;background:var(--warm)}.essential-icon .icon{width:18px;height:18px}.accent-icon{background:var(--accent-tint);color:var(--accent-ink)}.essential-image img{width:38px;height:38px;object-fit:cover;border-radius:11px}.row-tag{font-size:8px;background:var(--accent);color:var(--navy);padding:5px 7px;border-radius:6px}.row-tag.confirmed{background:var(--accent-tint);color:var(--accent-ink)}.row-tag.pending{background:var(--warm);color:var(--muted)}.row-chevron{font-size:20px;color:#8d8672}.about-card{border-radius:22px;background:var(--navy);text-align:left;display:flex;align-items:center;padding:25px;overflow:hidden;gap:12px;position:relative;min-height:179px}.about-copy{position:relative;z-index:1}.about-copy small{font-size:8px;letter-spacing:1.4px;font-weight:650;display:block;margin-bottom:12px;color:#a0dcc2}.about-copy strong{font:650 23px/1.15 RedHat,sans-serif;letter-spacing:-.6px;display:block}.about-copy>span{font-size:10px;display:block;margin-top:17px}.about-card img{width:100px;transform:rotate(-13deg);position:absolute;right:-20px;bottom:22px;opacity:.16}.example-caption{font-size:9px;color:#6f6a58;text-align:center;margin:-6px 0 0}.consumer-dock{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);z-index:14;background:var(--navy);color:white;border-radius:20px;display:flex;align-items:center;padding:8px 18px 8px 9px;box-shadow:0 10px 30px #0c244824;width:370px;max-width:calc(100% - 32px);gap:18px}.dock-chat{display:flex;align-items:center;text-align:left;gap:12px;flex:1;padding:0;color:white}.dock-chat-icon{background:#ffffff17;display:grid;place-items:center;border-radius:13px;width:42px;height:42px;position:relative}.dock-chat-icon:after{content:'';position:absolute;width:6px;height:6px;background:#1cc478;right:5px;top:6px;border-radius:50%}.dock-chat strong{font-size:11px;display:block;font-weight:600}.dock-chat small{font-size:9px;display:block;margin-top:5px;color:#c6d0dd}.dock-chat>span:last-child{margin-left:auto;color:#c6d0dd;font-size:16px}.consumer-dock>a{font-size:10px;color:#dce5ec;text-decoration:none;border-left:1px solid #ffffff28;padding:9px 0 9px 16px;white-space:nowrap}.story-details-toggle{display:none}
/* Stage objects share the same physical movement language. */
.chapter-photos{width:150px;height:158px;position:relative;padding:0}.chapter-photos img{position:absolute;width:138px;height:138px;border:6px solid white;box-shadow:0 7px 19px #0c24481a;border-radius:16px;object-fit:cover;left:6px;top:4px}.chapter-photos img:nth-child(1){transform:rotate(-14deg) translate(-6px,-4px);animation:photo-fan-back 7s ease-in-out infinite}.chapter-photos img:nth-child(2){transform:rotate(10deg) translate(8px,2px);animation:photo-fan-mid 7s ease-in-out infinite}.chapter-photos img:nth-child(3){transform:rotate(-4deg);animation:photo-fan-front 7s ease-in-out infinite}.chapter-photos .object-sticker{position:absolute;bottom:-4px;left:25px;z-index:4;background:var(--navy);color:white;border:3px solid white;box-shadow:0 3px 8px #0c24481a;border-radius:20px;padding:7px 10px;font-size:9px;transform:rotate(-5deg);white-space:nowrap}.letter-object{position:relative;width:146px;height:116px;background:#fff;border:1px solid #ded8cd;border-radius:13px;box-shadow:0 12px 20px #0c244815;transform:rotate(-7deg);animation:object-bob 5s ease-in-out infinite;display:grid;place-items:center;overflow:visible}.letter-object:after{content:'';position:absolute;inset:0;background:linear-gradient(32deg,transparent 49%,#e8e4d8 50%,transparent 51%),linear-gradient(-32deg,transparent 49%,#e8e4d8 50%,transparent 51%);clip-path:polygon(0 0,50% 55%,100% 0,100% 100%,0 100%);border-radius:13px;opacity:.6}.letter-object img{width:67px;position:relative;z-index:1;transform:translateY(-15px)}.object-check{position:absolute;bottom:-14px;right:-12px;background:#1cc478;color:var(--navy);border:4px solid white;display:grid;place-items:center;width:44px;height:44px;border-radius:50%;z-index:3;font:700 22px RedHat,sans-serif;animation:check-appear .6s cubic-bezier(.2,.8,.3,1.2)}.camera-object{width:125px;height:100px;border-radius:23px;background:var(--navy);color:var(--accent);box-shadow:0 14px 20px #0c244820;display:grid;place-items:center;transform:rotate(-8deg);animation:object-bob 5s ease-in-out infinite;position:relative}.camera-object:before{content:'';position:absolute;top:-13px;left:22px;width:45px;height:21px;border-radius:9px;background:var(--navy)}.camera-object>.icon{width:69px;height:69px;stroke-width:1.2;animation:lens-focus 3.5s ease-in-out infinite}.date-object{background:white;border-radius:14px;border:1px solid #e8e4d8;box-shadow:0 12px 20px #0c244818;width:129px;height:145px;transform:rotate(6deg);animation:object-bob 6s ease-in-out infinite;overflow:hidden;text-align:center}.date-object>span{display:block;background:var(--accent);color:var(--navy);padding:9px;font-size:10px;font-weight:700;letter-spacing:2px}.date-object>b{font:650 58px/1.1 RedHat,sans-serif;display:block;margin-top:7px;letter-spacing:-3px}.date-object>small{font-size:10px;color:#6f6a58}.payment-object{background:white;padding:20px 19px;width:147px;box-shadow:0 8px 18px #0c244815;transform:rotate(-6deg);clip-path:polygon(0 0,100% 0,100% 94%,90% 100%,80% 94%,70% 100%,60% 94%,50% 100%,40% 94%,30% 100%,20% 94%,10% 100%,0 94%);animation:object-bob 5s ease-in-out infinite}.payment-object img{width:48px;display:block;margin-bottom:13px}.payment-object small{font-size:9px;display:block}.payment-object strong{display:block;font:650 30px RedHat,sans-serif;margin-top:4px}.payment-object i{display:block;height:3px;background:#ede9e1;margin-top:10px;width:75%}.van-object{position:relative;width:190px;height:150px;display:grid;place-items:center}.van-object img{width:220px;transform:translateX(-4px);position:relative;z-index:2;animation:van-rock 1s ease-in-out infinite}.road-dashes{position:absolute;bottom:20px;left:0;right:0;height:2px;background:repeating-linear-gradient(90deg,color-mix(in srgb,var(--accent) 60%,white) 0 18px,transparent 18px 34px);animation:road-scroll 2s linear infinite}.tool-object{background:white;width:130px;height:130px;border-radius:28px;display:grid;place-items:center;color:var(--accent-ink);box-shadow:0 12px 20px #0c244815;transform:rotate(-9deg);animation:object-bob 5s ease-in-out infinite}.tool-object .icon{height:76px;width:76px;stroke-width:1.2}.finish-object{height:130px;width:130px;border:12px solid #fff;box-shadow:0 10px 25px #0c244812;background:#c4ecd5;border-radius:50%;display:grid;place-items:center;font:650 63px RedHat,sans-serif;animation:object-bob 5s ease-in-out infinite}.finish-spark{position:absolute;color:var(--accent-strong);font-size:27px;animation:spark-turn 4s ease-in-out infinite}.finish-spark.one{left:12px;top:20px}.finish-spark.two{right:8px;bottom:28px;font-size:18px}
@keyframes object-halo{50%{transform:scale(1.06,.96) rotate(12deg)}}@keyframes object-bob{0%,100%{translate:0 0}50%{translate:0 -6px}}@keyframes photo-fan-front{0%,100%{transform:rotate(-4deg) translateY(0)}50%{transform:rotate(-1deg) translateY(-5px)}}@keyframes photo-fan-mid{0%,100%{transform:rotate(10deg) translate(8px,2px)}50%{transform:rotate(15deg) translate(11px,-3px)}}@keyframes photo-fan-back{0%,100%{transform:rotate(-14deg) translate(-6px,-4px)}50%{transform:rotate(-19deg) translate(-9px,-7px)}}@keyframes check-appear{from{scale:.3;opacity:0}to{scale:1;opacity:1}}@keyframes lens-focus{50%{scale:.92;opacity:.7}}@keyframes van-rock{50%{translate:0 -1px}}@keyframes road-scroll{to{background-position:-34px 0}}@keyframes spark-turn{50%{rotate:40deg;scale:1.12}}@keyframes chapter-in{from{opacity:.3;transform:translateY(15px) scale(.97)}to{opacity:1;transform:none}}.chapter-arrive{animation:chapter-in .45s cubic-bezier(.18,.8,.3,1) both}
.finish-drive{position:absolute;left:50%;bottom:4px;z-index:3;width:min(200px,118%);transform:translateX(-50%);pointer-events:none;animation:finish-drive-off 1.7s cubic-bezier(.5,0,.8,.35) .7s both}.finish-drive img{display:block;width:100%;height:auto;filter:drop-shadow(0 6px 5px #0c24481f);animation:van-rock .5s ease-in-out infinite}
@keyframes finish-drive-off{0%{translate:0 0}12%{translate:-5px 0}100%{translate:520px 0;visibility:hidden}}
/* The sign-in reveal covers the page while it plays, so the van waits for it. */
.rrn-drive-opening .finish-drive,.rrn-drive-opening .finish-drive img{animation-play-state:paused}.motion-paused .finish-drive{display:none}
@media(prefers-reduced-motion:reduce){.finish-drive{display:none}}
/* Details rise into the experience, with the location map contained here. */
.consumer-experience #sheet{height:auto;max-height:90svh;width:520px;max-width:calc(100vw - 24px);margin:auto auto 0;border-radius:25px 25px 0 0;box-shadow:0 -12px 70px #0c244826;animation:chat-rise .35s cubic-bezier(.2,.84,.22,1) both}.consumer-experience #sheet .sheet-head{padding:23px 27px 19px}.consumer-experience .sheet-head h2{font-size:24px}.consumer-experience .sheet-content{font-size:14px;line-height:1.7}.consumer-experience .sheet-content>p{color:#5f6c76}.consumer-experience .row{font-size:12px;border-color:var(--line)}.consumer-experience .row>span{color:#6f6a58}.consumer-experience .notice{background:var(--warm);font-size:12px;color:#5f6c76}.consumer-experience .fine{color:#6f6a58!important;font-size:10px!important}.consumer-experience .primary,.consumer-experience .secondary{font-size:12px}.consumer-experience .close-button{background:var(--warm)}.consumer-experience .chat-context{background:var(--warm)}.consumer-experience .chat-intro p,.consumer-experience .chat-header p{color:#5f6c76}.consumer-experience .bottom-composer textarea{background:var(--warm)}.consumer-experience .chat-team-avatar{color:var(--accent)}.consumer-experience .chat-sheet{bottom:0}.preview-dialog{width:400px;max-width:calc(100vw - 30px);height:auto;max-height:92svh;margin:auto;padding:26px;border-radius:23px;background:var(--warm);box-shadow:0 20px 60px #0c244830}.preview-dialog header{display:flex;justify-content:space-between;align-items:center;gap:10px}.preview-dialog h2{font-size:24px;letter-spacing:-.7px}.preview-dialog>p{font-size:12px;line-height:1.6;color:#5f6c76;margin:15px 0 20px}.preview-dialog label{display:block;font-size:11px;margin:22px 0 9px}.preview-dialog select{width:100%;padding:13px;border:1px solid #d6d1c4;border-radius:10px;background:white;font-size:13px}.preview-step-buttons{display:flex;justify-content:space-between;gap:12px;margin:13px 0}.preview-step-buttons button{padding:10px;font-size:12px}.preview-dialog>a{display:block;margin-top:20px;font-size:11px;text-decoration:none}.location-sheet{height:auto;width:650px;max-width:calc(100vw - 20px);max-height:92svh;margin:auto auto 0;border-radius:25px 25px 0 0}.location-sheet .map-panel{position:relative;inset:auto;width:100%;height:340px}.location-sheet .map-world{top:60%}.map-address-caption{padding:22px 25px}.map-address-caption strong{font-size:16px}.map-address-caption p{font-size:12px;color:#6f6a58;margin-top:6px}.map-address-caption .secondary{margin-top:20px}.address-map-preview{display:block;background:#e9eee7 url('../assets/neighbourhood-map.svg') center center/660px;width:100%;height:145px;border-radius:15px;position:relative;margin-bottom:22px;overflow:hidden}.address-map-preview .mini-pin{position:absolute;left:50%;top:42%;background:var(--accent-ink);border:4px solid white;box-shadow:0 6px 14px #0c244824;border-radius:50% 50% 50% 5px;width:34px;height:34px;transform:rotate(-45deg)}.address-map-preview>small{position:absolute;bottom:12px;right:12px;background:white;padding:7px 10px;border-radius:9px;font-size:11px}.address-heading{font:650 22px RedHat,sans-serif;letter-spacing:-.4px}.address-lines{font-size:13px;color:#6f6a58;margin-top:6px}.preference-option{display:flex;align-items:center;gap:14px;padding:18px 0;border-bottom:1px solid var(--line);cursor:pointer}.preference-option>span{flex:1}.preference-option strong{display:block;font-size:14px}.preference-option small{display:block;font-size:12px;color:#6f6a58;margin-top:5px}.preference-option input{width:22px;height:22px;accent-color:var(--navy);flex:none}.preference-destination{margin:13px 0 15px}.preference-destination label{display:block;font-size:11px;margin-bottom:7px}.preference-destination input{font-size:16px}.preference-success{background:#e8f5ed;color:#08734a;border-radius:10px;padding:12px;font-size:12px;margin-top:15px}.about-intro-mark{width:99px;margin:8px 0 24px;display:block}.about-large{font:650 29px/1.2 RedHat,sans-serif;color:var(--navy)!important;letter-spacing:-.8px}.sheet-content a.source-link{display:inline-block;font-size:11px;margin-top:20px;color:var(--accent-ink)}.home-photo-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px;margin-top:21px}.home-photo-grid .photo-tile:first-child{grid-column:1/-1}.home-photo-grid .photo-tile:first-child img{aspect-ratio:1.8}.home-photo-grid .photo-tile img{aspect-ratio:1.15}.home-photo-grid .photo-tile span{font-size:11px;padding:12px}.home-photo-grid .photo-tile{animation:chapter-in .4s ease both;background:var(--warm);border-color:var(--line)}.useful-sheet .essential-row strong{font-size:13px}.useful-sheet .essential-row small{font-size:11px}.useful-sheet .about-card{width:100%;margin-top:23px}.useful-sheet .section-label{display:none}
.motion-paused #sheet,.motion-paused .chapter-arrive,.motion-paused .home-photo-grid .photo-tile{animation:none!important}
@media(max-width:1100px){.repair-home{margin:0 26px;gap:20px;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr)}.home-feature{padding:25px;grid-template-columns:minmax(0,1fr) 150px}.home-feature h1{font-size:34px}.stage-art{scale:.9}.essentials-card{padding:20px}.essential-row{gap:9px}.section-label>span{display:none}.about-copy strong{font-size:21px}}
@media(max-width:760px){.consumer-header{height:72px;padding:0 23px}.brand-link img{width:57px}.brand-link>span{font-size:9px;padding-left:9px}.header-tools{gap:12px}.help-orb{width:31px;height:31px;font-size:16px}.preview-trigger{font-size:10px}.experience-switch{margin-bottom:25px}.experience-switch button{font-size:10px;padding:8px 17px}.repair-home{display:flex;flex-direction:column;margin:0 19px;gap:22px;padding-bottom:110px}.home-vehicle{gap:14px}.proper-plate{font-size:22px}.proper-plate>span:last-child{padding:5px 8px}.vehicle-caption strong{font-size:12px}.vehicle-caption small{font-size:9px}.home-feature{padding:24px;grid-template-columns:minmax(0,1fr) 135px;width:100%;border-radius:23px}.feature-top{margin-bottom:24px}.status-label{font-size:10px}.journey-link{font-size:10px}.home-feature h1{font-size:34px;letter-spacing:-1.2px}.feature-copy>p{font-size:12px;line-height:1.65;margin-top:14px}.stage-art{height:180px;scale:.88;margin-right:-10px}.chapter-caption{font-size:8px;letter-spacing:1.2px;margin-bottom:12px}.stage-progress{margin:26px 0 18px}.feature-next{font-size:10px}.home-feature .card-footer{font-size:8px}.home-aside{width:100%;gap:20px}.essentials-card{padding:23px}.section-label h2{font-size:20px}.section-label>span{display:block;font-size:9px}.essential-row{padding:20px 0;gap:14px}.essential-row strong{font-size:13px}.essential-row small{font-size:11px}.essential-icon,.essential-image,.essential-image img{width:41px;height:41px}.row-tag{font-size:9px;padding:6px 8px}.about-card{min-height:183px;padding:27px}.about-copy strong{font-size:25px}.about-copy small{font-size:9px}.about-copy>span{font-size:11px}.about-card img{width:150px;right:5px;opacity:.13}.consumer-dock{bottom:13px;max-width:calc(100% - 28px);width:430px}.consumer-experience .chat-sheet{max-height:87svh}.consumer-experience #sheet{max-width:100vw;width:100%;max-height:90svh}.consumer-experience .sheet-head h2{font-size:23px}.location-sheet{max-width:100vw;width:100%;max-height:93svh}.location-sheet .map-panel{height:300px}.location-sheet .map-world{top:62%}}
@media(max-width:410px){.consumer-header{padding:0 19px}.brand-link>span{display:none}.repair-home{margin:0 15px;gap:20px}.home-feature{padding:22px 20px;grid-template-columns:minmax(0,1fr) 105px;gap:0 5px}.home-feature h1{font-size:31px;letter-spacing:-1.1px}.stage-art{scale:.72;transform-origin:center;translate:-5px 0;width:125px}.stage-art:before{width:180px;height:180px}.feature-copy>p{font-size:12px}.feature-top{margin-bottom:23px}.status-label,.journey-link{font-size:9px}.home-vehicle{gap:10px}.proper-plate{font-size:20px}.vehicle-caption strong{font-size:11px}.vehicle-caption small{font-size:8px}.vehicle-arrow{margin-left:1px}.section-label>span{font-size:8px}.essential-row{gap:11px}.essential-row strong{font-size:12px}.essential-row small{font-size:10px}.essentials-card{padding:21px}.row-tag{font-size:8px}.dock-chat strong{font-size:10px}}
@media(prefers-reduced-motion:reduce){.consumer-experience *,.consumer-experience *:before,.consumer-experience *:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}.consumer-experience #sheet{transform:none}}

.consumer-experience #sheet,.consumer-experience .location-sheet{inset:auto 0 0}

/* Use Rapid Repairer's actual accent tokens and the supplied RRN lockups. */
.consumer-experience .brand-link img{width:151px;height:auto}
.about-card img{transform:none;opacity:.1}
.consumer-experience .bottom-composer button{color:#fff}
@keyframes home-beacon{0%,100%{box-shadow:0 0 0 0 #1cc47830}60%{box-shadow:0 0 0 6px #1cc47800}}
@media(max-width:760px){.consumer-experience .brand-link img{width:137px}}

.dock-chat-icon img{display:block;width:32px;height:auto;object-fit:contain}.dock-chat-icon:after{display:none}.consumer-experience .chat-team-avatar img{width:32px;height:auto}.consumer-experience .chat-team-avatar.is-technician{color:#0c2448}.access-screen{background:#f6f3ee}.access-screen .access-card{border-color:#e8e4d8}.access-screen .access-logo{width:175px}.access-screen .access-kicker{color:#08734a}

/* Give the repair room to settle beneath the navigation. */
.consumer-header{height:98px}
.experience-switch{margin-bottom:36px}

/* RRN's navy and supplied white mark replace the tinted logo panel. */
.about-card{background:#0c2448;color:#f6f3ee;border:1px solid #0c2448;padding-right:30px}
.about-copy small{color:#a0dcc2}
.about-copy>span{color:#c2d0e2}
.about-card img{width:65px;right:24px;top:25px;bottom:auto;opacity:1;transform:none}
.dock-chat-icon{background:transparent}

@media(max-width:760px){
 .consumer-header{height:82px}
 .experience-switch{margin-bottom:30px}
 .about-card img{width:69px;right:26px;top:27px;opacity:1}
}
/* Desktop uses spacious centred dialogs; mobile keeps the bottom sheets. */
@media(min-width:900px){
 .consumer-experience #sheet,.consumer-experience .location-sheet,.consumer-experience .chat-sheet{
  position:fixed;inset:0;margin:auto;max-width:calc(100vw - 72px);max-height:calc(100svh - 80px);
  border:1px solid #e8e4d8;border-radius:26px;box-shadow:0 24px 90px #0c24482e;
  transform:none;animation:desktop-dialog-in .24s ease-out both;
 }
 .consumer-experience #sheet{width:680px;height:fit-content}
 .consumer-experience #sheet .sheet-head{padding:27px 32px 23px}
 .consumer-experience .sheet-head h2{font-size:27px}
 .consumer-experience .sheet-content{padding:28px 32px 34px;font-size:15px}
 .consumer-experience .row{font-size:14px;padding:17px 0}
 .consumer-experience .notice{font-size:14px}
 .consumer-experience .sheet-content .primary,.consumer-experience .sheet-content .secondary{font-size:14px;min-height:49px}
 .consumer-experience .milestone{padding-bottom:30px}
 .consumer-experience .milestone h3{font-size:16px}
 .consumer-experience .milestone p{font-size:13px;line-height:1.6}
 .consumer-experience .location-sheet{width:740px;height:fit-content}
 .consumer-experience .location-sheet .map-panel{height:370px}
 .consumer-experience .location-sheet .map-address-caption{padding:25px 30px}
 .consumer-experience .chat-sheet{width:620px;height:min(720px,calc(100svh - 80px));overflow:hidden}
 .consumer-experience .chat-handle{display:none}
 .consumer-experience .chat-header{padding:25px 28px 22px;gap:15px}
 .consumer-experience .chat-header h2{font-size:24px}
 .consumer-experience .chat-header p{font-size:12px}
 .consumer-experience .chat-team-avatar{width:48px;height:48px}
 .consumer-experience .chat-context{padding:13px 28px;font-size:11px}
 .consumer-experience .chat-context strong{font-size:12px}
 .consumer-experience .chat-thread{padding:27px 28px}
 .consumer-experience .chat-intro strong{font-size:21px}
 .consumer-experience .chat-intro p{font-size:14px;max-width:465px}
 .consumer-experience .chat-suggestions{gap:9px;margin-top:21px}
 .consumer-experience .chat-suggestions button{font-size:12px;padding:11px 14px}
 .consumer-experience .message-wrap{font-size:14px}
 .consumer-experience .message-wrap small{font-size:10px}
 .consumer-experience .bottom-composer{padding:16px 23px 10px}
 .consumer-experience .chat-demo-note{font-size:10px;padding-bottom:17px}
 .consumer-experience .chat-sheet.chat-closing{animation:desktop-dialog-out .18s ease-in both}
}
@keyframes desktop-dialog-in{from{opacity:0}to{opacity:1}}
@keyframes desktop-dialog-out{from{opacity:1}to{opacity:0}}
/* Keep desktop support beside the repair, with a readable invitation. */
@media(min-width:900px){
 .consumer-experience .consumer-dock{
  left:auto;right:24px;bottom:24px;transform:none;width:296px;max-width:calc(100vw - 48px);
  min-height:64px;padding:10px 17px 10px 12px;border-radius:20px;gap:16px;
  border:1px solid #2d486d;box-shadow:0 10px 30px #0c244824;
 }
 .consumer-experience .dock-chat{gap:10px;min-width:0}
 .consumer-experience .dock-chat-icon{width:40px;height:40px;flex:none}
 .consumer-experience .dock-chat-icon img{width:33px}
 .consumer-experience .dock-chat strong{display:none}
 .consumer-experience .dock-chat small{margin:0;color:#fff;font-size:14px;font-weight:650;white-space:nowrap}
 .consumer-experience .dock-chat>span:last-child{font-size:16px;margin-left:5px}
 .consumer-experience .consumer-dock>a{font-size:11px;padding-left:14px;white-space:nowrap}
}
/* A real message count, with a brief arrival cue instead of a constant pulse. */
.consumer-experience .chat-unread-badge{position:absolute;top:-3px;right:-4px;min-width:20px;height:20px;padding:0 4px;display:grid;place-items:center;background:#1cc478;color:#0c2448;border:2px solid #0c2448;border-radius:20px;font:750 10px/1 RedHat,sans-serif;box-shadow:0 2px 5px #0002}
.consumer-experience .chat-unread-badge.new-message{animation:unread-arrive .55s ease-out 2}
@keyframes unread-arrive{0%,100%{scale:1}45%{scale:1.18}}

/* Familiar conversation structure, expressed in RRN's own colours. */
.consumer-experience .chat-header{border-bottom:0}
.consumer-experience .chat-header p{color:#6f7987}
.consumer-experience .chat-context{background:#fff;border-top:1px solid #edf0f2;border-bottom:1px solid #edf0f2;color:#738091;gap:12px}
.consumer-experience .chat-context span:last-child{color:#5f6c76}
.consumer-experience .chat-thread{background:#f6f3ee}
.consumer-experience .chat-intro strong{display:none}
.consumer-experience .chat-intro p{font-size:12px;max-width:none;margin-top:0;color:#6b7481;line-height:1.6}
.consumer-experience .chat-suggestions{margin:16px 0 25px;gap:8px}
.consumer-experience .chat-suggestions button{background:#fff;color:#41546b;border:1px solid #e1e3e4;font-size:11px;padding:9px 12px}
.consumer-experience #chatMessages:before{content:'Today';display:block;width:max-content;margin:0 auto 21px;padding:5px 10px;border-radius:10px;color:#7b8390;background:#eeeae4;font-size:10px}
.consumer-experience .message-wrap{max-width:83%;margin-bottom:20px;font-size:13px;line-height:1.55}
.consumer-experience .message-wrap p{position:relative;padding:13px 16px;border-radius:17px 17px 4px 17px;background:#0c2448;color:#fff;box-shadow:0 1px 2px #0c24480b}
.consumer-experience .message-wrap.system p{background:#fff;color:#21364e;border-radius:4px 17px 17px 17px}
.consumer-experience .message-wrap.own p:after{content:'';position:absolute;right:-5px;bottom:0;width:10px;height:10px;background:#0c2448;clip-path:polygon(0 0,0 100%,100% 100%)}
.consumer-experience .message-wrap.system p:before{content:'';position:absolute;left:-5px;top:0;width:10px;height:10px;background:#fff;clip-path:polygon(0 0,100% 0,100% 100%)}
.consumer-experience .message-wrap small{font-size:9px;color:#7c8591;margin-top:5px;padding:0 5px}
.consumer-experience .message-wrap.message-follow-on{margin-top:-10px}
.consumer-experience .message-follow-on p:before,.consumer-experience .message-follow-on p:after{display:none}
.consumer-experience .bottom-composer{background:#fff;border-top:1px solid #e8ebee;padding:13px 17px 8px;gap:10px}
.consumer-experience .bottom-composer textarea{background:#f6f3ee;border:1px solid #e8e4df;border-radius:23px;padding:12px 16px;min-height:47px;font-size:15px;line-height:1.45}
.consumer-experience .bottom-composer button{height:46px;width:46px;border-radius:50%;background:#0c2448;color:white}
.consumer-experience .chat-demo-note{background:#fff;color:#8a919b;font-size:9px;padding-bottom:12px}
.consumer-experience #title:focus,.consumer-experience h1[tabindex='-1']:focus,.consumer-experience h2[tabindex='-1']:focus{outline:none;box-shadow:none}.consumer-experience dialog:focus{outline:none}
.consumer-experience button:focus:not(:focus-visible),.consumer-experience a:focus:not(:focus-visible){outline:none}
.consumer-experience .dock-chat{border-radius:12px}
.consumer-experience button:focus-visible,.consumer-experience a:focus-visible{outline:3px solid #1cc478;outline-offset:3px}
.consumer-experience .bottom-composer textarea:focus{border-color:#159c63;outline:2px solid #1cc47855;outline-offset:2px}
@media(min-width:900px){
 .consumer-experience .chat-thread{padding:24px 30px}
 .consumer-experience .message-wrap{font-size:14px;max-width:82%}
 .consumer-experience .message-wrap small{font-size:10px}
 .consumer-experience .chat-suggestions button{font-size:12px}
 .consumer-experience .bottom-composer{padding:16px 23px 10px}
}
.motion-paused .chat-unread-badge{animation:none!important}
/* Repair Home is now the customer experience, with support clearly separate. */
.consumer-experience .repair-home{padding-top:28px}
.consumer-experience .consumer-dock{background:#fff;color:#0c2448;border:1px solid #c8d3de;box-shadow:0 0 0 4px #f6f3eef0,0 12px 34px #0c24482c}
.consumer-experience .dock-chat,.consumer-experience .dock-chat strong,.consumer-experience .dock-chat small,.consumer-experience .dock-chat>span:last-child{color:#0c2448}
.consumer-experience .dock-chat-icon{background:transparent}
.consumer-experience .consumer-dock>a{color:#425874;border-left-color:#dce3e9}
.consumer-experience .chat-unread-badge{border-color:#fff;box-shadow:0 2px 5px #0c244820}
.consumer-experience .dock-chat[aria-expanded=true]>span:last-child{transform:rotate(180deg)}
.consumer-experience .dock-chat>span:last-child{transition:transform .22s ease}
@media(min-width:900px){
 .consumer-experience .chat-sheet{
  inset:auto 24px 102px auto;margin:0;z-index:30;width:clamp(400px,32vw,460px);
  height:min(660px,calc(100dvh - 132px));max-height:calc(100dvh - 132px);max-width:calc(100vw - 48px);
  border:1px solid #c8d3de;border-radius:24px;box-shadow:0 18px 60px #0c24482e;
  transform-origin:bottom right;animation:rrn-chat-expand .28s cubic-bezier(.2,.85,.2,1) both;
 }
 .consumer-experience .chat-sheet::backdrop{background:transparent;backdrop-filter:none}
 .consumer-experience .chat-sheet.chat-closing{animation:rrn-chat-collapse .18s ease-in both}
 .consumer-experience .chat-header{padding:21px 22px 18px;gap:12px}
 .consumer-experience .chat-header h2{font-size:21px}
 .consumer-experience .chat-header p{font-size:11px}
 .consumer-experience .chat-context{padding:12px 22px;gap:10px;font-size:10px}
 .consumer-experience .chat-thread{padding:21px 23px}
 .consumer-experience .message-wrap{font-size:13px;max-width:88%}
 .consumer-experience .bottom-composer{padding:13px 16px 9px}
 .consumer-experience .dock-chat small{color:#0c2448}
 .consumer-experience.repair-chat-open .consumer-dock{border-color:#1cc478;box-shadow:0 0 0 4px #f6f3eef0,0 8px 28px #0c244820}
}
@media(max-width:899px){.consumer-experience .repair-home{padding-top:18px}}
@keyframes rrn-chat-expand{from{opacity:0;transform:translateY(18px) scale(.94,.96)}to{opacity:1;transform:none}}
@keyframes rrn-chat-collapse{from{opacity:1;transform:none}to{opacity:0;transform:translateY(14px) scale(.96,.97)}}
@media(prefers-reduced-motion:reduce){.consumer-experience .chat-sheet,.consumer-experience .chat-sheet.chat-closing{animation:none!important}}

/* A soft green pulse invites a conversation without moving around the edge. */
.consumer-experience .consumer-dock{border-color:#1cc478;isolation:isolate;transition:translate .22s ease,box-shadow .22s ease,border-color .22s ease;animation:rrn-chat-invite 2.2s ease-in-out infinite}
.consumer-experience.repair-chat-open .consumer-dock{animation:none}
.consumer-experience .dock-chat[aria-expanded=true]>.dock-chat-indicator{transform:none}
.dock-chat-indicator{display:grid;place-items:center;width:20px;height:22px;flex:none}
.dock-chat-indicator svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;transition:transform .22s ease}
.dock-collapse-icon{display:none}
.dock-chat[aria-expanded=true] .dock-message-icon{display:none}
.dock-chat[aria-expanded=true] .dock-collapse-icon{display:block}
@media(hover:hover) and (pointer:fine){
 .consumer-experience .consumer-dock:hover{animation:none;translate:0 -3px;border-color:#1cc478;box-shadow:0 0 0 4px #1cc47820,0 16px 38px #0c24482e}
 .dock-chat:hover .dock-message-icon{transform:translateY(-1px) rotate(-8deg)}
 .consumer-experience .consumer-dock:active{translate:0 -1px}
}
.consumer-experience .dock-chat.has-unread small{color:#08734a;font-weight:750}
.consumer-experience .preview-unread-message{display:flex;align-items:center;justify-content:space-between;gap:16px;width:100%;text-align:left;border:1px solid #b5d9c9;background:#f1faf5;margin:18px 0 24px;padding:14px 16px;border-radius:14px;color:#0c2448}
.preview-unread-message b{display:block;font:650 13px/1.4 RedHat,sans-serif}
.preview-unread-message small{display:block;font:400 10px/1.5 Raleway,sans-serif;color:#5f6c76;margin-top:4px}
.preview-message-count{display:grid;place-items:center;flex:none;width:25px;height:25px;border-radius:50%;background:#1cc478;color:#0c2448;font:750 12px/1 RedHat,sans-serif}
@keyframes rrn-chat-invite{0%,100%{border-color:#83d5af;box-shadow:0 0 0 0 #1cc47800,0 10px 28px #0c24481c}50%{border-color:#1cc478;box-shadow:0 0 0 6px #1cc47820,0 10px 30px #0c244820}}
.motion-paused .consumer-dock{animation:none!important}
@media(prefers-reduced-motion:reduce){.consumer-experience .consumer-dock{animation:none!important}.consumer-experience .consumer-dock:hover{translate:none}.dock-chat:hover .dock-message-icon{transform:none}}

/* Support has one entry point; calling lives alongside the chat controls. */
.consumer-experience .consumer-dock{width:330px;padding:10px 16px 10px 12px;gap:0}
.consumer-experience .dock-chat{width:100%}
.consumer-experience .consumer-dock .dock-chat>span.dock-chat-indicator{margin-left:auto}
.consumer-experience .consumer-dock .dock-chat[aria-expanded=true]>span.dock-chat-indicator{transform:none}
.consumer-experience .chat-call-button{display:grid;place-items:center;flex:none;width:36px;height:36px;border-radius:50%;background:#edf8f2;color:#08734a;text-decoration:none;transition:background .2s,transform .2s}
.chat-call-button svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.chat-call-button:hover{background:#d9f3e5;transform:translateY(-2px)}
.consumer-experience .chat-context .proper-plate,.consumer-experience .sheet-content .proper-plate{font:750 15px/1.2 ui-monospace,'Segoe UI Mono',Consolas,monospace;color:#1a1a1a;border-width:1.5px;border-radius:4px;flex:none;letter-spacing:.3px}
.consumer-experience .chat-context .proper-plate>span:last-child,.consumer-experience .sheet-content .proper-plate>span:last-child{padding:4px 6px;color:#1a1a1a;margin:0}
.consumer-experience .chat-context .proper-plate .plate-band,.consumer-experience .sheet-content .proper-plate .plate-band{width:17px;padding-bottom:4px;font:700 6px Arial,sans-serif;color:#fff;margin:0}
.consumer-experience .chat-header{gap:10px}
@media(min-width:900px){.consumer-experience .consumer-dock{width:260px}}

/* Sender circles make each conversation immediately recognisable. */
.consumer-experience .message-wrap{display:grid;grid-template-columns:28px minmax(0,1fr);column-gap:8px;max-width:96%;width:fit-content}
.consumer-experience .message-wrap p{grid-column:2;grid-row:1}
.consumer-experience .message-wrap small{grid-column:2;grid-row:2}
.message-avatar{grid-column:1;grid-row:1;align-self:start;display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#0c2448;color:white;font:650 9px/1 RedHat,sans-serif;margin-top:2px}
.message-avatar img{width:21px;height:auto;display:block}
.message-avatar.is-you{background:#dff5e9;color:#0c2448;border:1px solid #bce5ce}
.message-avatar.is-repairer{background:#e8edf3;color:#0c2448}
.consumer-experience .message-wrap.own{grid-template-columns:minmax(0,1fr) 28px}
.consumer-experience .message-wrap.own p,.consumer-experience .message-wrap.own small{grid-column:1}
.consumer-experience .message-wrap.own .message-avatar{grid-column:2}
.consumer-experience .repairer-info .repairer-contact-meta>small{display:block;font:500 9px/1.2 Raleway,sans-serif;color:#5f6c76;margin:0 0 3px}
.repairer-phone{display:inline-block;color:#08734a;font:650 11px/1.4 RedHat,sans-serif;text-decoration:none;white-space:nowrap;margin-top:3px}
.repairer-phone:hover{text-decoration:underline}
.repairer-contact-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:22px}
.repairer-contact-actions>a,.repairer-contact-actions>button{display:flex;align-items:center;justify-content:center;gap:9px;min-height:48px;border-radius:13px;background:#0c2448;color:#fff;text-decoration:none;font:650 13px RedHat,sans-serif}
.repairer-contact-actions>a{background:#e7f6ee;color:#08734a}
.repairer-rrn-link{display:block;width:100%;text-align:center;margin-top:18px;color:#53647a;font-size:12px;text-decoration:underline;text-underline-offset:3px}
.chat-switch-team{color:#08734a;font:650 12px RedHat,sans-serif;text-decoration:underline;text-underline-offset:3px;margin-left:4px}